EcomBum Privacy Policy

Effective Date: November 3, 2026

1. Introduction

Welcome to EcomBum ("EcomBum," "we," "our," or "us"). We provide e-commerce education, business development resources, digital programs, consulting services, and related products through www.ecombum.com.

We respect your privacy and are committed to explaining how we collect, use, store, and protect your personal information.

This Privacy Policy applies to information collected through our website, contact forms, customer communications, AI-powered receptionist, and SMS messaging programs.

2. Information We Collect

Depending on how you interact with EcomBum, we may collect:

Contact information: Your name, email address, telephone number, and business information.
Inquiry information: Messages, questions, consultation requests, and information you voluntarily provide.
Transaction information: Purchases, program enrollments, billing information, and transaction records. Payment details may be processed by third-party payment providers.
Communication information: Customer service conversations, call summaries, and SMS communication preferences.
Technical information: IP addresses, browser information, device information, cookies, and website usage data where collected through our website tools.

We collect information directly from you and, where applicable, through service providers that support our operations.

3. How We Use Your Information

EcomBum may use collected information to:

Respond to inquiries and provide customer support.
Schedule consultations and communicate about requested services.
Deliver purchased products, educational materials, and programs.
Provide account-related information and service updates.
Send SMS messages when appropriate consent has been obtained.
Send promotional communications to individuals who have opted in.
Improve website functionality, customer experience, and business operations.
Maintain records, prevent fraud, and comply with applicable legal obligations.

4. SMS Messaging and Consent

EcomBum offers optional SMS communications for customer support, requested follow-ups, consultation information, educational program updates, and promotional offers.

When you provide your mobile telephone number and expressly opt in, you authorize EcomBum to send text messages consistent with the consent you provided.

Customer-service messages: These may include responses to your inquiries, requested information, appointment confirmations, and related service communications.

Marketing messages: If you separately opt in to promotional SMS communications, you may receive information about EcomBum programs, consulting services, educational resources, enrollment opportunities, and special offers.

Consent to receive promotional SMS messages is not a condition of purchasing any product or service.

Message frequency varies. Message and data rates may apply.

You may reply STOP to unsubscribe from applicable SMS messages or HELP for assistance. You may also contact us at info@ecombum.com.

We maintain records of SMS consent and opt-out preferences as supported by our systems.

SMS Privacy Commitment: Mobile phone numbers, SMS opt-in data, and SMS consent records are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Information may be provided to messaging platforms, telecommunications providers, and service providers only as necessary to deliver and administer our communications, subject to appropriate safeguards. SMS opt-in data and consent are excluded from any sharing for third-party marketing.

5. AI Receptionist and Telephone Communications

EcomBum may use an AI-powered receptionist to answer calls, identify customer needs, collect contact information, assist with scheduling, and route inquiries to the appropriate team.

Telephone conversations may be processed, transcribed, summarized, or recorded through service providers where enabled.

Where required by applicable law, we will provide appropriate notice and obtain necessary consent for recording or processing calls.

Providing a telephone number during a call does not automatically enroll you in promotional SMS communications. Marketing text messages require separate consent.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor interactions, improve services, and measure marketing performance.

You may manage cookies through your browser settings and any cookie preference controls made available on our website.

7. Sharing Information With Service Providers

We may share information with service providers that support website hosting, customer relationship management, communications, payment processing, analytics, scheduling, and business operations.

These providers may process information on our behalf for authorized business purposes.

We do not sell personal information as part of our ordinary business operations.

8. Data Security and Retention

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

No electronic system can guarantee absolute security.

We retain information for as long as reasonably necessary to provide services, maintain business records, honor consent preferences, resolve disputes, and meet applicable legal obligations.

9. Your Privacy Choices

You may contact EcomBum to request access to, correction of, or deletion of personal information, subject to applicable law and legitimate recordkeeping requirements.

You may unsubscribe from promotional emails through the unsubscribe instructions provided in those communications.

You may opt out of applicable SMS communications by replying STOP.

For privacy-related requests, contact info@ecombum.com.

10. Third-Party Websites

Our website may contain links to third-party platforms, educational resources, payment processors, or other websites.

We are not responsible for the privacy practices of independently operated third-party websites. We encourage you to review their privacy policies.

11. Children's Privacy

EcomBum's services are intended for adults and business users. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy as our services, technologies, or legal obligations change.

Updates will be posted on this page with a revised effective date.

13. Contact Information

EcomBum

Website: https://www.ecombum.com

Email: info@ecombum.com

Telephone: (248) 802-0089

Detroit, Michigan, United States